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Social Performance Management
Category: Microcredit | By RAGM, 16-Jan-2017 | Viewed 1493  Comments 0 | Original Source
Looking for a new methodology? Check out Social Performance Management

Social performance management (SPM) refers to the systems that organizations use to achieve their stated social goals and put customers at the center of strategy and operations. A provider's social performance refers to its effectiveness in achieving its stated social goals and creating value for clients. If a provider has strong SPM practices, it is more likely to achieve strong social performance...
http://sptf.info/universal-standards-for-spm/start-here
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